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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of adriana peckinpaugh

adriana peckinpaugh

September 12, 2024

5  out of  5
rating by adriana peckinpaugh
"Troy and Robin are the best of the best!!"
We responded:
"Adriana, thank you so much for your fantastic feedback! We’re thrilled to hear that our team at Troy Cox State Farm Agent has gone above and beyond to provide you with exceptional service! We are dedicated to delivering the best experience possible, and it’s great to know our efforts are appreciated. Thank you for your five-star review and for being our Good Neighbor! -Troy"
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Kile C Broyles

October 31, 2023

5  out of  5
rating by Kile C Broyles
"I have insured my home, cars and business with State Farm Insurance agent Troy Cox because of the dedication of him and the staff. He asked relevant questions before making recommendations on policies. I can assure you they care about the customers needs."
We responded:
"Kile, thank you so much for trusting our agency with your home, auto and business insurance. We appreciate you!"
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Ybba P.

July 7, 2022

4  out of  5
rating by Ybba P.
"I ❤ cox"
We responded:
"Thank you! "
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Justin Cox

March 27, 2022

5  out of  5
rating by Justin Cox
"Troy may be my uncle, but the fact is he and his team ALWAYS deliver with excellence."
We responded:
"Thank you so much Justin! We appreciate you and the kind review! "
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Donna Parker

January 25, 2021

5  out of  5
rating by Donna Parker
"The office with the best people. Very helpful."
We responded:
"Thank you so much Donna! We appreciate you! "
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Tammie Stuart

September 20, 2020

5  out of  5
rating by Tammie Stuart
"Reasonable prices."
We responded:
"Thank you so much! "
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Jason Avans

September 20, 2020

5  out of  5
rating by Jason Avans
"Been with Troy Cox for years. Always friendly and easy business."
We responded:
"Thank you so much Jason! We appreciate the kind review! "
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J H

July 24, 2020

5  out of  5
rating by J H
"Tamera who is the account representative is the best. Every question I've ever had, she has answered. She handles all of our company's insurance. She is extremely knowledgeable in all aspects of insurance. Thanks Tamera!"
We responded:
"Thank you for the kind review about Tamera! We appreciate the review and your business at our State Farm agency! "
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Christina Dobson

August 19, 2019

5  out of  5
rating by Christina Dobson
"Very professional"
We responded:
"Thank you Christina! "
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taylor Monroe

August 18, 2018

5  out of  5
rating by taylor Monroe
"Carla who works here is really the sweetest person ever!"
We responded:
"Thank you Taylor for the kind review! "
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Gary Mills

February 15, 2018

1  out of  5
rating by Gary Mills
"This guy is a self righteous, prick. Doesn’t care about anything but making a dime. This staff...horrible customer service."
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Candice Conley

December 28, 2017

5  out of  5
rating by Candice Conley
"The whole staff at this office is amazing. They're always super friendly and willing to help you anyway they can! Highly recommend!!"
We responded:
"Thank you so much for this very kind review! "
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Richie Beene

August 3, 2017

5  out of  5
rating by Richie Beene
"Very knowledgeable agent. Staff always ready and willing to meet your needs. Not only do they have everything we own insured, they also carry our mortgage and vehicle loans. Stop by and talk to Troy, I think you will be amazed at all he can offer!"
We responded:
"Thank you so much Richie for the review! We appreciate your business! Thank you for trusting us with your insurance needs!"
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Marilyn Dixon

July 30, 2017

5  out of  5
rating by Marilyn Dixon
"Very professional and helpful. Worked with me to ensure the lowest possible rate my 16 year old son's car insurance."
We responded:
"Thank you so much for this review! "
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lisa cox

July 28, 2017

5  out of  5
rating by lisa cox
"Great service! They have always been there when I needed them and in a timely manner! Robin Cox has answered every question and always went above and beyond the call of duty!"
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David Salts

July 27, 2017

5  out of  5
rating by David Salts
"Troy has always been there for me and my business. Only agent and company I trust...."
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christian phelps

July 27, 2017

5  out of  5
rating by christian phelps
"He was incredibly helpful with all my questions after my wreck."
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Lacie Black

July 27, 2017

5  out of  5
rating by Lacie Black
"Love this office and staff! Easy to contact and always available to answer my questions. We use for insurance, auto/home loan services, and financial advice. Recommend to all!"
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Justin Cox

July 27, 2017

5  out of  5
rating by Justin Cox
"Troy and his office staff have always gave me a quick response especially while I have been pulled over and I need them to quickly email proof of insurance to me ;)"
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Rhonda Brown

July 27, 2017

5  out of  5
rating by Rhonda Brown
"Great, caring people to handle your family's insurance!"
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Rebecca Bobo

July 27, 2017

5  out of  5
rating by Rebecca Bobo
"I love the customer service here! Great place! Great rates!"
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Michelle Beene

July 27, 2017

5  out of  5
rating by Michelle Beene
"Very caring agent! Has answers to questions!"
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nicolle vitellaro

December 30, 2016

1  out of  5
rating by nicolle vitellaro
"No one in this office knows what they are doing or will return phone calls ....and if someone is fired or quits apparently they have no access to records or emails from former employees so whatever you were trying to get resolved just never does....had state farm for 20 years...NEVET AGAIN!! Let me down time after time....I shouldn't have to literly pay for other people's mistakes!!!!"
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Aaron Trent

December 10, 2015

5  out of  5
rating by Aaron Trent
"Troy is a geniune, hardworking guy with a big heart. Always willing to help me with anything I need."
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Robin Cox

February 21, 2013

5  out of  5
rating by Robin Cox
"Best insurance agent.. He has a passion for helping people..."